Privacy Policy

Hawaii Media Group ("HMG", "we", "our", or "us") is a digital marketing agency based in Hawaii. This Privacy Policy describes how we collect, use, store, and protect information — including Google user data — when you use our services or when our internal tools access Google APIs on behalf of our clients.

1. Information We Collect

We may collect the following categories of information:

• Contact information: Name, email address, phone number, and business name provided by clients or prospective clients.
• Google Ads data: Campaign performance metrics, keyword data, search term reports, placement reports, conversion data, and account settings accessed via the Google Ads API on behalf of clients who have authorized our access.
• Google Analytics data: Website traffic, event data, and conversion metrics accessed via the Google Analytics API for client reporting purposes.
• Google Search Console data: Indexation, coverage, and search performance data accessed via the Search Console API for SEO reporting.
• Business Profile data: Google Business Profile information accessed via the My Business API for reputation management services.
• Usage data: Standard server logs and analytics data from visitors to hawaiimediagroup.com.

2. How We Use Google User Data

Our use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we use Google user data only to:

• Provide digital marketing services to clients who have explicitly authorized our access to their accounts
• Generate performance reports and optimization recommendations for those clients
• Identify and resolve issues within client advertising and search accounts
• Improve the quality and accuracy of our internal audit and reporting tools

We do not use Google user data to:

• Sell or share data with third parties for their own use
• Serve advertising to users based on Google data
• Develop, improve, or train generalized AI or machine learning models
• Any purpose other than directly providing services to the client who authorized access

3. Google API Services — Limited Use Disclosure

Hawaii Media Group's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Data obtained from Google APIs is used solely for the purpose of providing and improving our client-facing digital marketing services. We do not transfer this data to others except as necessary to provide our services, comply with applicable law, or as part of a merger or acquisition.

4. How We Share Information

We do not sell, rent, or trade client or Google user data. We may share data only in the following limited circumstances:

• With clients: Reports and recommendations derived from their own account data are shared back with the client who owns that data.
• With service providers: We may use trusted third-party tools to help deliver our services (e.g., reporting platforms). These providers are bound by confidentiality obligations and may not use data for their own purposes.
• Legal requirements: If required by law, court order, or government request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, client data may be transferred as part of that transaction.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse. These include:

• Storing API credentials and access tokens on secured private servers with restricted access
• Using encrypted connections (HTTPS/TLS) for all data transmission
• Limiting access to client data to authorized HMG staff only
• Regularly reviewing and updating our security practices

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain client data and Google API data only as long as necessary to provide our services or as required by law. When a client relationship ends, we delete or anonymize their data within a reasonable timeframe upon request.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for data processing
• The right to data portability

To exercise any of these rights, contact us at the address below.

8. Cookies and Tracking

Our website (hawaiimediagroup.com) may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings, though some features of our site may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us